Facility managers have a tough job. They are responsible for the upkeep of buildings, and it is they who oversee the operation of equipment, supervise the staff, schedule tasks and repairs. They manage special projects and are responsible for waste reduction, maintenance of energy efficiency, carrying out safety inspections, ensuring sustainability, and a lot more.
They deal with complaints from management, the people who occupy the facilities, the vendors, and the inspectors just to name a few. They need to find a way for prioritizing and investing in initiatives and technology that will take care of these tasks and problems before they arise.
The following are the three essential attributes of a good facility manager:
- Decisiveness: A facility manager needs to be decisive because systems and processes in an organization need to run smoothly, comprising of set standards to guide the staff. The manager has to ensure these are in place to help workers complete routine jobs successfully on a daily basis. The facility manager pursues the plan and takes remedial steps when disruptions occur, as he needs to ensure that the organization achieves the targets and objectives it has laid out.
- Analytical Skills: Facility managers should have good analytical skills as they deal with a lot of divergent information and often have to use this information while conveying their decisions to the higher authorities. Analytical skills are also required to help facility managers make the most appropriate decisions according to the organizational needs and budget. They also have to review organizational procedures and do their analysis so that they can find ways to improve efficiency.
- Tech Savvy: Today’s facilities management world is more technology-reliant than ever before. The more quickly a facility manager embraces it, the more valuable he becomes in his field. Everything, right from room reservations to asset monitoring and facility maintenance is managed on the computer these days and increasingly on smartphones and tablets.
Information technology plays a vital role in the way facility managers communicate with their workforce, customers, as well as their co-workers. Any employer will assume his facility manager to be an expert in facility management software, as the former generally does not have time to educate themselves on the latest developments, and will rely on his facility manager to keep the facility on firm technological ground.
Amit Prasad is the founder and managing director of SatNav Technologies and has business interests in a wide range of IT products. SatNav Technologies is an IT products company focusing on cloud based map data products and a pioneer in GPS, FMS & LBS Technologies. The product suite includes SatTracx in-the-field location based solutions and A-mantra in-the-office facilities management solutions. QuickFMS from a-mantra is a cloud based facility management system which enhances organization’s efficiency.