Author: Amit Prasad

Amit Prasad is the founder and managing director of SatNav Technologies and has business interests in a wide range of IT products. SatNav Technologies is an IT products company focusing on cloud based map data products and a pioneer in GPS, FMS & LBS Technologies. The product suite includes SatTracx in-the-field location based solutions and A-mantra in-the-office facilities management solutions. QuickFMS from a-mantra is a cloud based facility management system which enhances organization's efficiency.

Facilities Management Software in India – QuickFMS

Facilities Management Software in India

An Indian subsidiary of the world leader in food and facility management services was facing problems in monitoring its physically distributed sites, streamlining the operations, and ensuring customer satisfaction. After procuring facilities management software, the company is now able to manage all the assets of their different sites, track their maintenance schedules, budgets, and costs. The level of customer satisfaction also increased due to the seamless completion of service requests. The facility managers can now effectively manage their FM operations by getting KPI reports, escalation alerts, service level non-adherence alerts, etc. Since the procurement, not just the overall productivity of the company have improved but its bottom line has also shot up significantly.

Not just the large corporations, but small and medium enterprises too need a dedicated system in place for smoothly managing their day-to-day operations and functions. The rapidly increasing digitization of the organization’s working models in India is the major reason behind it. Still, as compiled by industry experts, only 25% of the market has been tapped by Indian facility management services companies.

What Is Facilities Management Software?

Facilities management (FM) software enables facility managers to effectively organize, structure, and run the entire workspace and infrastructure-related operations, repair, and maintenance program for achieving maximum performance and efficiency, all from a cloud-based dashboard.

FM software allows multi-site facility managers to accomplish a range of functions related to repair and maintenance, complaint management, and cost optimization. Some such functions are asset management, space allocation and optimizing floor plans, managing property leasing and rental agreements, work order fulfilments, data analytics, and tracking costs and expenses, etc.

The best facilities management software, like QuickFMS, are a cloud-based platform, which means a secure access to company data, and the mobility option; using the platform from anywhere.

Different Facilities Management Software Modules

Different organizations have their own requirements for facilities management software. That majorly depends on the size of their facility, the steps involved in different working procedures, and the type of industry they are. With QuickFMS, almost any organization falling under any industry is covered. Also, the different software modules that we offer can be implemented individually, or as a full suite. Here are the different modules:

  • Property Management: Our property management module lets you track, store, and maintain building, property, and tenant-related data so that you can easily monitor all aspects of your property from a single cloud-based dashboard. QuickFMS’s property management module is of great value for real estate owners, MNCs, hospitality industry, educational campuses, and others.
  • Physical Asset Management: The physical asset management module is a complete inventory solution for keeping track of your fixed physical and consumable assets throughout their lifecycle—from requisition and installation to disposal. You can track the availability and consumption of assets by department, project, or facility. It also allows employee level mapping and tracking of the allocated consumable assets such as laptops, mobile phones, and cars.
  • Help Desk Management: The help desk management module is helpful in supporting the high level of service delivery, and tackling internal issues through a request raising and resolving model—the ticketing tool. The tool allows you to raise trackable tickets for service requests and complaints concerning any department and keep track of its progress as it moves through different departments and personnel. The tool fully integrates with many in-house ERP software systems and existing tools such as HR portals.
  • Space Management: Our space management module helps you optimize your workplace utilization to ensure that all working and trading areas are used correctly and efficiently. The tool that we provide seamlessly integrates with any existing ERP, HR, or CRM system helping you in planning and allocation of space, tracking how it is used, and automating the entire workflow of your process in real-time.
  • Maintenance Management: QuickFMS’s maintenance management module helps you keep track of the maintenance within your corporate office or facility locations. With our maintenance management tool, you can effectively manage the maintenance strategies, contracts, scheduling, and work in progress. Corporate businesses, IT & ITES, real estate, property managers, etc., are the most suitable beneficiaries of this module.
  • Energy Management: Energy management tool allows you to effectively monitor the energy consumption and expense across your corporate offices and facility locations. Among its many features, the tool also provides a breakdown of your energy consumption into meaningful figures that enables you to plan effective campaigns for cost-cutting. It also lets you track energy usage under different expense heads, i.e., electricity, solar, gas, coal, water, oil, etc.
  • Reservation & Resource Management: The reservation and resource management module is for handling the internal and external usage and hiring of your facility’s shared spaces. It offers a range of functions such as handling bookings and reservations, modifying and canceling bookings, sending meeting requests, managing assets and resources needed for the meeting, among others. This module fits best with the needs of schools, colleges and universities, training facilities, employee accommodation, concierge services, corporate institutions, etc.
  • Guesthouse Booking and Management: Guesthouse booking and management software is specially designed for handling the booking and reservation needs of a guest house of any size. It offers a fully interactive system that allows for effective managing of rooms by organizing them into groups and types. Its online booking mechanism also provides easy check-in/check-out options.
  • Business Card Management: The business card management tool takes care of all that goes into handling the business card requests from employees. The simple interface of the tool allows your employees to raise the business card request at any time, just by filling in the required details. Further processes like acknowledging the request, getting necessary approval of the reporting manager, assigning it to the vendor and issuing the card, all are handled right from a single interface.
  • QuickFMS has a reputable presence among companies led by world leaders. We have an impressive list of clients in India too. Request a live demo of our facility management software or call us at +91 9849460351 for more information.

    Amit Prasad

    Amit Prasad is the founder and managing director of SatNav Technologies and has business interests in a wide range of IT products. SatNav Technologies is an IT products company focusing on cloud based map data products and a pioneer in GPS, FMS & LBS Technologies. The product suite includes SatTracx in-the-field location based solutions and A-mantra in-the-office facilities management solutions. QuickFMS from a-mantra is a cloud based facility management system which enhances organization’s efficiency.

What Are the Characteristics of an Effective Leader?

Even after having spent a remarkable amount of time, effort, and money devoted to the study of leadership, we still have little agreement about what exactly leadership is. Although everyone defines leadership in separate ways, based on their knowledge and experience, they all can feel its presence when they see it. Many of us are led to believe that great leaders are born that way; however, there’s no proof that an average person cannot acquire the traits of a great leader through practice and dedication. What are those traits or characteristics to become an effective leader? Keep reading.

Characteristics of an Effective Leader

Optimistic & Positive Attitude

A team leader cannot have a poor attitude and at the same time expect the team members to be positive. It’s expected from a leader to stay optimistic, enthusiastic, and energetic so that their aura has that same positive effect on their team members. A leader can cultivate a positive attitude and optimism by being a believer, and staying passionate about his work.

According to Bernie Swain, the author of What Made Me Who I Am, “Leadership requires a positive attitude and passion. If you believe in yourself, stay true to those beliefs and remain driven and passionate, you can do just about anything in life.”

A Keen Sense of Humor

Among the many qualities with which leaders make unforgettable first impressions is a keen sense of humor. Leaders with a positive, uplifting attitude and a little wittiness don’t just fuel excitement in the workplace but also help balance the atmospheric intensity that exists in a high performing organization.

According to Billy Graham, a well-known American evangelist, “A keen sense of humor helps us to overlook the unbecoming, understand the unconventional, tolerate the unpleasant, overcome the unexpected, and outlast the unbearable.” With a keen sense of humor, a leader can add fun and excitement to the overly serious work culture of any organization, helping it to improve the overall employee and production output.

Complexity Manager

One of the most demanding leadership qualities is the ability to manage complexities in rapidly shifting circumstances. Learning to lead in a complex and consistently shifting environment is a vital skill for a true leader. Leaders should be able to assess the complexity of a situation before any definitive information is available, and choose definitive courses of action to resolve the underlying issues.

A Harvard Business Publishing report explains, “Managing complexities is the ability to continuously scan the environment in search of subtle trends and indicators of disruptive change, and establishing practices that allow their organization to respond swiftly to changes in their environments.”

Decision Maker

Business leaders are faced with dozens of decisions that need to be made on a daily basis. Many times these decision-makings have serious ramifications if they were not adequately thought out. Effective leaders know how to turn challenges into opportunities with their decision-making skills. Leaders who are confident in their decision-making skills can peer into the future, calculate cumulative effects, and make decisions accordingly.

The Decision Making Strategies for Leaders program by London Business School teaches to develop decision-making confidence by acquiring sophisticated skills, knowledge, and experience. These are highly required in this fast-paced world of business where you need to harness rare skills to manage risks and take others with you, according to the program circular.

Effective Communicator

True leaders are also effective communicators. They know how to clearly and succinctly explain to their subordinates everything from organizational plans to specific tasks. Having such quality is also high in demand as most business conversations today are happening either online or on phone calls. In that scenario, people with excellent listening skills – that is also a part of effective communication – and, an ability to communicate on all levels: one on one, to the department and the entire staff, as well as via phone, email, and social media can keep the workflow speedy, effective, and intact.

Creative & Innovative

Effective leaders always foster creativity and innovation in their organization. They understand that no strategy can sustain a company’s competitive edge indefinitely, regardless of how brilliant the strategy may be. Knowing that effective leaders always risk experimentation so that it can foster innovation that can steer the organization to new destinations and around the twists and turns of a changing business landscape.

Adaptive Learner

An example of bad leadership is the resistance to change. Failing to adapt to the changing landscape invites troubles not only for the person who is in charge but for the organization as a whole. On the contrary, true leaders are insatiably curious to learn and grow constantly. They utilize their critical thinking skills, social and emotional intelligence, and their determination to keep pushing forward to make themselves more adaptable to the sudden circumstantial changes. This way, they are better able to seize on opportunities amid the changing landscape.

Every team or organization needs an effective leader for success. Leaders should ask themselves whether they are an effective leader for their organization. To know the answers, they should look for these (given above) characteristics in their leadership.

Quotes from Industry Leaders

Ajay Prasad
“Leadership is about laying the groundwork for your team’s success, then standing back and letting them shine.”

Gaurav Mundra
Gaurav Mundra
Businesses today are complex and business leaders are continuously staring at the unknown. However, it is extremely important to keep up your team’s morale as many of them have limited visibility unlike the leader who sees the big picture.

An important part of the business leader’s job today is to be a “shock-absorber”. Complex problems have to be faced and the business leader is not expected to pass the buck to his team. He/she is expected to break the problem into jobs which are manageable by the team and assign them to the right person. Once each person has done their job, the leader has to again put back the pieces together and make the whole count more then the sum of the pieces.

Humour also plays an important role in today’s dynamic and ever-changing business scenario. The ability to laugh at the problem and laugh at one’s own mistakes helps the team in thinking that they can try different things and find a solution rather than being scared of taking initiatives.

Sujiv Nair
Sujiv Nair
I believe that Destiny is not created by the shoes we wear but the steps we take!

Jugnu Jain
Jugnu Jain
There are SO MANY unexpected problems and issues that come up as an entrepreneur that its only an optimistic and positive attitude that can keep you sane through them. The more such experiences, the better you learn to manage complexity and become, unwillingly, unwittingly, a complexity manager.
Amit Prasad

Amit Prasad is the founder and managing director of SatNav Technologies and has business interests in a wide range of IT products. SatNav Technologies is an IT products company focusing on cloud based map data products and a pioneer in GPS, FMS & LBS Technologies. The product suite includes SatTracx in-the-field location based solutions and A-mantra in-the-office facilities management solutions. QuickFMS from a-mantra is a cloud based facility management system which enhances organization’s efficiency.

Rental Property Management Software and Its Benefits

Property management companies looking to stay ahead in the competitive real estate rental market need to implement operational cost-cutting strategies. Rental property management software can streamline the administrative burden of managing your portfolio.

Rental Property Management Software

Why Use Cloud Rental Property Management Software

Legacy property management programs are fast becoming obsolete. Over the past few years, cloud computing has been steadily penetrating all industries, including real estate. Today, hundreds of realtors are moving from using legacy applications to cloud applications for efficiency and cost benefits.

Robust cloud programs connect long-distance property managers and owners with their community. Moreover, the applications have multiple built-in management tools that can boost efficiencies.

Below are the top benefits of using cloud rental property management software:

1. Lower Operational Costs

One of the biggest benefits of using cloud software is cost efficiency. When using legacy systems, your data is typically stored in a large, physical server that could cost thousands of dollars to install. You would also have to pay regular maintenance and upgrade fees. These multiple fees can quickly add up and cut down your profits significantly, especially when you factor in energy bills and licensing fees.

Using rental property management software will significantly lower your operational costs since you do not have to install or maintain the software infrastructure. Moreover, you do not have to buy expensive servers since all the data is stored securely in the cloud. As a result, your agency could save thousands of dollars in hardware and labor costs.

With cloud software, you pay exactly for what you use. You can upgrade or downgrade your storage over time as needed.

2. Easier Collaboration

Your team or employees can access cloud rental property management software from anywhere they are, provided they have an internet connected device. Teams can access work-related files from different locations, work on the same master file, track changes made on a file, and so on. The real-time collaboration is critical especially for large property management companies that operate across multiple cities, geographical regions, or time zones.

Using cloud software increases the efficiency of your employees. For example, field employees can upload photos on the cloud app for the office team to review in real-time. This helps to keep everyone on the loop regarding the status of a project, reduces decision-making time, and enables the company to finish complex projects on time and within budget.

3. Robust Security

Security is at the core of cloud infrastructure. Cloud real estate management solutions are built and hosted on secure networks with redundant infrastructure that ensure nearly 100% uptime. With legacy software solutions, hardware upgrades can leave your data vulnerable to viruses, physical disasters, and power outages. Moreover, security patches are few and are released far between.

With cloud solutions, your data is stored in the cloud in encrypted form. This significantly reduces the chances of the data being accessed by unauthorized third parties. Moreover, the data is stored virtually behind multiple layers of security including, robust firewalls, physical security measures, authentication gateways, among others. The security layers are frequently updated at no extra cost to you. Patches are released and regularly applied to ensure there are no vulnerabilities in the infrastructure or cloud property software that could be exploited by malicious third parties.

Multiple security protocols are also implemented in cloud systems to reduce the risk of data breach. For example, there is the ability to block a device or log out an account remotely. You can also set the software to send real-time alerts about attempted or failed logins on your account.

4. Easy Scalability

It is easy to scale your operations when using a cloud property management system since the storage is virtual and uncapped. As your operations expand and the need for storage increases, you can upgrade your cloud usage to meet your needs. In case you scale down operations, you can downgrade your usage. This flexible scalability ensures that you only pay for what you use.

Most cloud solutions have automation tools that make it easy to handle accounting and communicate with suppliers, clients, and tenants. The tools can help you to save a significant amount of time that would have been spent doing monotonous tasks. You will have more free time, which you can dedicate to growing your business instead. Moreover, you will have better control of your business and increase service levels, while ensuring employees have better control and more time for quality property management.

5. Simple Backup and Recovery

Legacy systems can take hours to backup or retrieve data. With cloud property management software, your data is automatically synced to the cloud. Therefore, it is easy to restore the data to previous iterations or recover lost data. You can configure your software to automatically backup the data to your preferred cloud hosting service provider.

It is also easy to access all your property management data should your systems be compromised. Unexpected outages, malicious employee, and other factors can lead to system crashes or hardware malfunctions. With legacy systems, such problems would mean possible corruption and possible loss of data. With cloud rental property management software, all you would need is to repair the systems or use uncompromised systems to access your data, which would be intact despite the system hardware problems.

6. Increase Happiness Levels

Property management software does a great job at improving the internal process. However, it can also play a vital role in increasing your tenants’ happiness levels. Depending on the software you are using, you can give residents more options on how to make payments, get tenants statements, and make maintenance requests. Some programs also allow you to text or email individuals or the whole community depending on their preferred method. The programs will allow you to cater to a large portion of your community without increasing your costs substantially.

The above are six main benefits of using cloud rental property management software. Have you made the switch yet to a cloud solution? Sign up now and try our demo software.

Amit Prasad

Amit Prasad is the founder and managing director of SatNav Technologies and has business interests in a wide range of IT products. SatNav Technologies is an IT products company focusing on cloud based map data products and a pioneer in GPS, FMS & LBS Technologies. The product suite includes SatTracx in-the-field location based solutions and A-mantra in-the-office facilities management solutions. QuickFMS from a-mantra is a cloud based facility management system which enhances organization’s efficiency.

Everything You Need to Know About This Facilities Management Software

QuickFMS is a cloud-based platform that enables you to manage multiple properties spread across the globe. It helps in optimizing seat utilization resulting in huge cost savings, allows you a better control over all physical assets and maintenance, helps your employees in tracking their service requests and shared facility bookings, etc.

QuickFMS - Facility Management

QuickFMS ensures total infrastructure control in any organization at a price which has the potential to disrupt the CAFM industry worldwide. It is for companies with less than 1000 employees who need no customization or a dedicated license. Customer pays the only monthly subscription.

Advantages of Online Facilities Management Software

Advantages of a SaaS model of licensing:

  • Customer need not invest in the SW License
  • Customer need not invest in HW, OS & DB SW License
  • No additional AMC charges
  • SW will be hosted on a secured server farm

To help you better understand about our software, we have compiled a list of questions that our customers frequently ask:

Can we use QuickFMS if we have more than 1000 employees?

A customized pricing will be given to your company based on area under management as well as the exact number of employees.

Does the number of employees refer to users or agents? Kindly clarify.

Our base slab is for 1000 employees and all of them will get the login access.

Why is there a big price difference between the perpetual license and the SaaS model?

Our pricing models are in sync with global pricing strategies of enterprise software products.

Can the product get integrated with ERPs?

Yes, we have different kinds of the integration process. Depending on the requirement and technical feasibility, we will use that, like SFTP, FTP, APIs, FLAT FILE, DB to DB, etc.

Do you have APIs to connect with large ERPs?

Yes, we have, depending on the requirement, we will tweak the APIs accordingly.

What are the MIS reports that are available?

As of now, we are offering 6 different modules specific MIS reports with 100+ preformatted reports with Pie Chart/Bar Chart capabilities. Module-specific reports help the user/admin to view the information in a single click and can be exported to excel and other formats.

We are an IS0 27K certified company and when we host our data on the cloud, we expect our service provider to be ISO 27K certified. If not, what data theft/misuse precautions will be taken to convince us on data security? Our SaaS product is currently hosted by our Hosting Partner AWS who has got all relevant certifications like ISO/IEC 27001:2005, ISO 22301:2012 etc. Recently it was tested on the Azure platform of Microsoft and we have become their Silver Partner. So eventually in the coming quarters, we will be moving to Azure platform and they have the highest level of required certifications and security policies.

What is the ROI of using QuickFMS?

We have seen from other implementation that if the customer is going for the SaaS model of licensing, the ROI is from the 1st month itself. And, if they go for the enterprise license, then also the ROI is less than 6 months.

Is 24/7 support available?

Our platform is very stable and easy to use, for premium customers we do offer phone and email support 24/7. If a specific requirement is there, dedicated resources either offsite or at client location can also be deployed.

Do you offer Enterprise version as well?

Our SaaS offering is called QuickFMS while the Enterprise Version with an onsite license is offered as A-Mantra. For Government and related entities, we recommend QuickFMS because the license is given free of cost and the customer only has to bear a maintenance cost related to the initial creation of the data sets and subsequently to keep it updated. This model ensures the Total Cost of Ownership (TCO) is low and the Return on Investment (ROI) practically accrues from the first quarter itself.

If there are any specific data security policies followed by the customer organization we study those and ensure compliance with them. However, if Enterprise deployment is sought and budget is not a constraint for purchasing a license, then we are perfectly comfortable offering that model too. In such instances, the payment model can be tweaked to waive the license fee but the hosting charges and monthly maintenance costs would be higher than in the SaaS version.

Can we do customization in SaaS model as per customer requests?

SaaS pitches have started very recently, so we will have to keep this option open. However, our strategy is to evaluate each request and decide whether it can be incorporated into the core product based on our understanding of the market and customer needs. Unless we decide to incorporate, the SaaS model will not offer customization other than some reports. Those who need customization will have to opt for the Enterprise software option.

Is this S/W accessed from Android phones or only selected views?

It is compatible with HTML5 and can be accessed by Android devices. Recently, we launched helpdesk app and other modules are in the pipeline.

Can the product handle different time zones and currencies?

Yes, the user can choose the time zone option in the profile page and set it as per their need. And, depending on the time zone chosen, the relevant currency will be considered in the product.

Why would a company leave their current system and move to your application?

Don’t envisage companies who have an existing system and are happy with it to consider a move. Right now most potential customers we are speaking to, including Billion dollar companies, don’t even have a solution which was very surprising. Those who have it but need a change due to challenges being faced are talking to us.

Why should we choose QuickFMS?

At the individual module level, for example, Maintenance, there are players who have very comprehensive solutions. Their customers are telling us they pay a lot of money and 90% of the features are not used at all. Our simple-to-use solution will take care of the important requirements and that’s our pitch to our customers.

Some larger companies offer multiple modules. We understand from customers that they are not very comfortable with larger implementation cycles as well as the pricing model being offered currently, we intend to offer something innovative and get our market share.

Want to learn more about QuickFMS and its module? Visit our website.

Amit Prasad

Amit Prasad is the founder and managing director of SatNav Technologies and has business interests in a wide range of IT products. SatNav Technologies is an IT products company focusing on cloud based map data products and a pioneer in GPS, FMS & LBS Technologies. The product suite includes SatTracx in-the-field location based solutions and A-mantra in-the-office facilities management solutions. QuickFMS from a-mantra is a cloud based facility management system which enhances organization’s efficiency.

How Does Help Desk Management Software Work?

Help Desk Management

At a digital marketing agency, the manager was facing an insurmountable challenge of attending to client requests and follow-ups leading to a lot of slip through. By using a ticketing system on a helpdesk software he could easily trace the tickets, follow up till closure and the customer satisfaction rate grew to 77% from 43%!

A B2B company found that most questions on the helpdesk pertained to a single aspect of their product. They could generate such a report based on the helpdesk software, they subscribed to. Once they realized that their support staff was in an overdrive due to a certain feature they gave a feedback to the product development department and the issue was resolved. Here again, the customer satisfaction rate grew by 35%.

Recently, a large electronic retail business house introduced chat support on its website and integrated it with a helpdesk management system whereby each chat automatically raised a ticket. Again the customer satisfaction rate grew by 112%.

Providing excellent support is critical for businesses that want to build loyalty and achieve their sales objectives. Happy customers play an integral role in the success of any business. This is why improving the lifetime value (LTV) of customers should be a key strategy for your business.

One of the ways of increasing the lifetime value of your customers is by addressing their concerns in an efficient and timely manner. This is where help desk management software comes in.

Help Desk Management Software Terminology

Majority of help desk systems work in a simple manner. Before we get to know how they work, it’s important to understand these three terminologies:

  1. Ticket
    This refers to a support request submitted to the software by a user. A “ticket” could be anything that the user would like to know, e.g. a feature request, question, problem or even a “thank you” message. Generally, help desk management systems convert emails sent by users into tickets. A reply to a previous message is added to the initial ticket. A new email message is added to the ticket schedule.
  2. Category
    A category refers to a cluster of tickets that are related to a particular subject. For example, your tickets can be categorized based on the departments that are supposed to handle them, e.g. technical support, sales, billing, general inquiries, etc.
  3. Technician
    Also known as an “agent” or a “tech”, this is a person who handles tickets in the company. The agent answers the tickets created by users.
  4. Why Use Help Desk Management Software

    Helpdesk management software can benefit your business in the following ways:

    • Ensure All Tickets Are Answered
      Helpdesk management software will ensure all tickets are answered. The software can be customized to send notifications on incoming or unresolved tickets.
    • Build a Knowledge Base
      You can categorize tickets to find out which questions are most popular with customers and organize them into an FAQ. The FAQ page can be posted on your website knowledge base section, which can help with your content marketing efforts as well as significantly reduce incoming tickets.
    • Focus on Important Tasks
      A help desk management solution will help your team focus on more important tasks. For example, routine and repetitive tasks such as administrative compliance and FAQs can be automated and, in turn, leave your agents to handle more critical tickets.
    • Address Service Level Agreements
      You can customize the help desk system to route different SLAs tickets to their respective workflow. Therefore, users in each SLA type will get the appropriate customer service.
    • Accurate Ticket Resolutions
      Tickets that come through the help desk can be categorized and routed to the relevant departments. For example, agents can route billing questions to the billing department for a more accurate response.
    • Faster Ticket Resolution
      Help desk software enables your techs to solve customer problems faster and more accurately through quickly accessing product specs, routing to in-house experts and collaboration with other agents. Moreover, the tickets can be categorized by priority or escalated to ensure that the most critical issues are resolved urgently.
    • How Does Help Desk Management Software Work?

      The typical life cycle of a help desk ticket is as follows:

      1. A user sends an email to the help desk or logs into a web-based help desk management software app to send the message. The message is received in the help desk monitored mailbox
      2. The ticket is transferred to the specific mailbox category based on the user’s selection
      3. Your customer service team is notified of a new ticket by email, push notifications on phone, SMS or other methods
      4. An agent takes a particular ticket, usually the first ones to be received. By choosing a particular ticket, other agents will not also waste time on the same ticket
      5. The agent and the user interact in various ways, including:
        • Updating the ticket and posting replies
        • Attaching files
        • Optionally adding other people to the discussion
        The interaction is done on the help desk web interface. However, the user has an option to post replies through the web interface or via email
      6. When the issue raised by a user is resolved, the tech will close the ticket
      7. Depending on your business preferences, the ticket may be posted on the company’s knowledge base section
      8. Choosing Help Desk Management Software

        You need to research thoroughly to find the ideal help desk management software for your business. Here are some things to keep in mind when evaluating different software:

        a) Collaboration Tools
        Get help desk management software that allows collaboration between agents, departments, and customers. Agents may need to work with each other when handling difficult tickets. Sometimes, agents may need to tap the resources of other departments or input from users to further improve a product.

        b) Customization Options
        The software should complement your basic workflows. For example, you may want a software solution that allows you to brand the interface or that has multiple templates. The last thing you want is for customers to feel unimportant by sending general messages.

        c) The capability of the System
        The software should have a robust management feature that can perform a wide range of tasks such as canceling, closing, routing, resending, scaling, assigning and reassigning tickets. Other features you should look for include tagging and filtering options. The more functionality that the help desk system has, the better the control you will have over different incidents.

        d) Size of the Database
        If you are serving thousands of customers, choose a help desk system with a huge database that can handle the interactions expected. The database should also be able to store historical tickets for future references.

        The above is an overview of how help desk management software solutions work and why you should have one for your business.

        Amit Prasad

        Amit Prasad is the founder and managing director of SatNav Technologies and has business interests in a wide range of IT products. SatNav Technologies is an IT products company focusing on cloud based map data products and a pioneer in GPS, FMS & LBS Technologies. The product suite includes SatTracx in-the-field location based solutions and A-mantra in-the-office facilities management solutions. QuickFMS from a-mantra is a cloud based facility management system which enhances organization’s efficiency.

Facility Management Software: Top Benefits and Uses

Facility managers can use facility management software to track, plan and manage the operations of their facilities. The systems allow the managers to be more efficient in carrying out various administrative functions such as ensuring the building is properly inspected, maintained and repaired.

Facility Management Software - Benefits and Uses

Depending on where they are used, facility management systems can provide important information about the properties being managed. For example, you can get information regarding:

  • Specific tenants in your properties
  • Staff in charge of maintaining the property
  • Furniture available in your properties (beds, TVs, phones, etc.)
  • Equipment connections (communications, air conditioning, electrical, etc.)

Modern FMS use information technology (IT) based systems in the built environment to help managers ensure their organizations’ facilities are fully utilized at the lowest possible cost. Moreover, the systems support operational and strategic plant management.

Advanced FMS systems have intuitive user interfaces and are powered by multiple technologies including, Building Information Models (BIM), CAD systems, object-oriented database systems, among others. Most of the software programs have inbuilt capabilities such as analysis and scheduling. The software applications can be programmed to collect data from a variety of sources.

For example, data can be input manually by managers or automatically relayed through an intranet. The data gathered can be analyzed, retrieved or stored from a single data store to provide real-time information on the performance and state of a facility at any time.

Features of Facility Management Software

Cloud facility management programs have intelligent interfaces, advanced automated management functionalities and are compatible with various external applications. The most common features of facility management software include:

a) Data Management Tools. Facility management systems reuse existing data and can analyze and output external data into useful information. The software applications have intuitive interfaces that make it easy for users to input, edit or analyze data.

b) Interactive Graphics. Some FMS systems have interactive modules that allow managers to carry out basic drafting and modification of facility plans, layouts, and other visual documents. Some systems can be integrated with industry standard CAD engines to use standard CAD file formats.

c) Interactive Databases. In facilities management, data is everything. FMS programs are powered by fully developed relational databases that are designed to handle various requirements of managers.

Benefits of Facility Management Software Systems

Below are some benefits of using facility management software in your organization:

Managing Services and Contractors
You can use facility management software to keep track of different authorized traffic within your facility. For example, you can monitor and schedule building maintenance services performed by a third party. You can also manage a large number of contractors that may be involved in your company’s core operations.

Managing the traffic in your facility is critical to the security of your company’s sensitive data that may be hosted in machines inside the building.

Regulatory Compliance
Regardless of the industry that you are in, your facility has to comply with specific national or international standards. Regulatory bodies usually carry out random inspections and periodic audits to find out whether buildings are compliant with regulatory requirements.

Maintenance software systems can make it easy for your facility to be regulatory compliant. The programs can also help to reduce the amount of preparation and paperwork required before an audit. Through the software, you can generate reports that detail the maintenance carried out on the facility or vital machinery.

Fleet Management
You can also use facility management software to keep track of trucks, corporate fleets or other vehicles coming in and going out of your premises. The software can be helpful in planning the flow of traffic inside your facility. For example, some of the programs have modules that allow you to mark areas that require exclusive access, restricted bays inside the facility and so on.

Property Management
Another application of FMS is in property management of facilities. On a daily level, the software can help with tasks such as scheduling conferences as well as booking rooms. The software will also come handy in situations when the company will need to use particular areas of the building over a particular period.

In the long term, the system can be used to manage rentals and leases. Managers can use FMS to keep abreast of the contractual responsibilities of tenants.

Maintenance features are available in nearly all facility management software. The features allow you to easily schedule and complete maintenance tasks for assets within the building. Some systems are specially developed for maintenance of equipment and systems.

A computerized management maintenance system (CMMS) is similar to facility management software. However, the main difference between the two systems is that the latter takes maintenance into account. With an FMS system, you have more robust and comprehensive management support.

Workspace Management
Most FMS systems have a range of workspace management tools that make it easy for the people working in your company. The tools can be used for allocating equipment, positioning individual workers, moving items around a workflow, among others.

Reduce Overtime
Another reason why you should be using facility management software is to reduce downtimes and ensure optimal operations. The software allows you to track past, ongoing and upcoming maintenance services, thereby reducing the needs for emergency maintenance. You can also schedule maintenance to ensure the contractors work more effectively and efficiently.

Using a facility management software helps to improve the efficiency of your organization’s operations and lowers cost. The cost savings of using the software can be quite significant. However, you need to choose an FMS with the right functionality to get a positive ROI on your investment. Get an FMS recommended by an experienced vendor who will be there to support your organization as it scales and its maintenance operations evolve.

Amit Prasad

Amit Prasad is the founder and managing director of SatNav Technologies and has business interests in a wide range of IT products. SatNav Technologies is an IT products company focusing on cloud based map data products and a pioneer in GPS, FMS & LBS Technologies. The product suite includes SatTracx in-the-field location based solutions and A-mantra in-the-office facilities management solutions. QuickFMS from a-mantra is a cloud based facility management system which enhances organization’s efficiency.

Tech Trends That Are Set to Disrupt the Corporate Real Estate in 2018

Technology is, without a doubt, the biggest disruptor in commercial real estate industry. For years, players in the real estate industry have been relying on simple data collection. However, this is not enough. Organizations need to use technology in a way that will give them a competitive edge in the marketplace.

Real Estate

Since the recession, disruption has been evident in the real estate industry but at a slow pace. Some players have taken problems in the industry, turn them on their head and solved them. For example, upstart companies like Walker & Dunlop are looking to disrupt the way things have always been done in the real estate industry.

Biggest Disruptors in Corporate Real Estate (CRE) in 2018

In the era of technology, what distinguishes people, product and companies is the ability to improve things in a way that puts them ahead of everyone else. Below are the most significant tech trends that will make an impact on the corporate real estate sector in 2018.

Big Data Property Management

Innovation in property management technology benefits investors, landlords, property managers and tenants. Modern property management solutions have analytics features that allow managers to track everything in just a few clicks, from rent rolls to maintenance. Investors can see real-time updates of important metrics such as vacancies, properties occupied and their locations, net income from the properties, tenants and so on.

Particular CRE property management properties are incorporating smart technology to improve efficiency and lower costs. For example, QuickFMS is a complete facility management program with capabilities such as reservation and resource manager, help desk, maintenance management, physical asset management, space management, and property, lease and tenant management.

Big data can help investors and property owners analyze different aspects of their business or property. In turn, owners can make smarter decisions regarding disposition, management or acquisition. Companies like Reonomy and Rentlytics are at the forefront of CRE big data.

Smart Learning
Commercial real estate will be significantly impacted by technology in the future. Communication between technology-driver and data products is already prominent in the healthcare industry. Smart learning approaches will transform the decision making process in the CRE industry. For example, the technology would be able to understand a person’s or company’s office space requirements and match them to available buildings.

Therefore, instead of hiring a real estate broker to survey available space in a size range, smart learning systems would look at multiple factors such as peer locations, building style, pricing, and amenities and provide a short list of options that match all preferences. This will greatly improve efficiency in the real estate process.

Millennials and gen-Z employees are driving technology changes in the CRE industry by demanding more flexible access to real estate space and amenities. These employees favor a culture that leans more towards hospitality than office space. This explains why co-working spaces are popular and successful. Co-working spaces offer companies the culture they want and the flexibility that is not readily offered by other offices space solutions.

Internet of Things (IoT)
IoT is powerful technology tool that can be utilized in property management by real estate professionals. IoT can be integrated with facilities management software to help professionals reduce operational costs, improve sustainability and lower energy consumption. CRE managers can use IoT technology to strengthen security at their facilities and keep track of their assets.

Real estate companies that use IoT have various competitive advantages, including:

  • Better property management: IoT can provide facilities managers a clear overview of their operations at any time. For example, organizations can know when their properties need unscheduled maintenance. This information can help in improving the value of the property and overall tenant satisfaction.
  • IoT can be programmed to manage various property utilities such as water, sewerage and electricity to coordinate maintenance services.

Real estate companies that fail to take the advantage of IoT will have to contend with high operational and property maintenance costs.

Blockchain Technology
Blockchain technology can improve CRE transactions. The technology provides an incorruptible digital ledger where real estate transactions can be recorded. This is beneficial for both real estate owners and investors.

Blockchain technology can help to determine the historical ownership of a property. Therefore, buyers can quickly identify any issues related to the property such as liens, taxes, past owners, value, and so on.

Blockchain technology can also be integrated with workplace management system software to enable secure transfer of money and assets. The technology can benefit commercial real estate companies in the following ways:

  • Smart contracts: Instead of using brokers or representatives that can make errors or may have nefarious intentions, companies can use blockchain technology to sign real estate contracts. Through blockchain smart contracts, all transactions are processed correctly and fund is transferred to the appropriate recipients through digital technology.
  • Fraud protection: Blockchain technology can be used to make digital certificates for properties. This will help to secure both buy and sell transactions. Blockchain technology makes it impossible to forge property ownership documents. This will solve the problem of making false real estate listings.
  • Disintermediation: Blockchain technology makes processing of real estate transactions fast and easy. The technology can retrieve important details about a property (e.g. physical attributes, building performance, occupancy, etc.) online, thereby eliminating the long evaluating processes.
  • Blockchain is still in its infancy in many industries but its benefits for the real estate market cannot be ignored.

    The above are some examples of how technology will disrupt the corporate real estate industry this year. However, these are not the only tech disruptions to expect. Other disruptions that are bound to change the real estate industry in the coming years include tech-enabled brokerages, virtual viewing, mortgage tech and property information.

    Amit Prasad

    Amit Prasad is the founder and managing director of SatNav Technologies and has business interests in a wide range of IT products. SatNav Technologies is an IT products company focusing on cloud based map data products and a pioneer in GPS, FMS & LBS Technologies. The product suite includes SatTracx in-the-field location based solutions and A-mantra in-the-office facilities management solutions. QuickFMS from a-mantra is a cloud based facility management system which enhances organization’s efficiency.

Building Maintenance Software and Its Uses

Building Maintenance Software and Its Uses

Building management and maintenance is the most challenging task as you have to manage maintenance requests from employees, maintain a regular preventative maintenance schedule of equipment, track labor and equipment costs for each maintenance task, keep a track of work order completion and their history, prepare reports on spending and work schedules. As a building maintenance manager, your responsibility is to avoid downtime, reduce maintenance costs and ensure an efficient building operation.

Organizing the maintenance activities for each building, apartment or floor where your company is located can be quite overwhelming. Planning the tasks manually is not only time-consuming but also inefficient. Manual management has various risks such as incorrect data entries, missed scheduling, chaotic asset management, among others. There is no simple and effective way of manually tracking building maintenance activities such as routine checkups of structures, foundations and unplanned tenant issues like leaky faucets.

Whether you are running a small or large organization, there are multiple activities you will have to coordinate to keep your building operating properly and encourage a clean and safe working environment. However, there is one efficient way of planning for the maintenance activities of a building: using a building maintenance software. You can use building maintenance software to uphold the maintenance standards of your factory, plant or other types of buildings. The software is more efficient, saves on costs and improves your staff’s and customers’ happiness.

Efficient coordination of activities at the workplace is crucial to improving employee productivity. Moreover, an excellent physical environment enhances the quality of life of your staff and customers that visit the building.

Read on for an overview of the uses and benefits of building maintenance software:

Features of Building Maintenance Software

The features of a building maintenance software are important in the coordination of activities at your organization. Among the primary features of the software are:

Let’s look at how some of these features work and the impact they can have in your company:

Maintenance Management
Building maintenance software applications may have a maintenance feature, which is sometimes referred to as a work order application. Building maintenance is an important feature of facilities management software given that your employees spend most of their working time inside the buildings.

The maintenance management module allows automation of communication and processes status updates for requesters. Requests for assignment or approval can also be routed through the application. Automation improves the efficiency of the work order process by reducing the time required to receive, process and complete tasks. Staff members can submit their tasks directly to their supervisors online through the application. As a result, the time spent on meetings, emails or phone calls will significantly reduce.

Improve Communication among Teams
Using building maintenance software can improve communication between the maintenance team and your staff. This can be done through different ways, including instant online status updates and automatic email updates.

The reporting feature of the software provides the senior management with accurate visibility of the various processes of the company. Managers can request reports of the tasks their teams may be in charge of and immediately flag up problems made. Moreover, through the reports, managers can determine the workload and budget of the maintenance department through an analysis of costs and work hours.

Better Organization Planning
Building maintenance software applications also have a planning module. External challenges such as new tax regimens and compliance requirements may mean restructuring the budgets of various departments, leading to limited resources. To ensure your company stays on course to reaching its objects, it is essential to plan properly. Proper planning will enable you to come up with more accurate budgets that are based on the primary needs of your departments.

You can also use the application to schedule regular preventative maintenance, be it daily, weekly, monthly or annually. Scheduling is important to ensure your building systems are in excellent condition and work effectively. Regular preventative maintenance reduces the frequency and severity of breakdowns and increases the lifespan of the facility systems. In turn, the business will end up saving money on repairs.

Some building maintenance software programs also have features that allow assessment of the physical condition of the buildings.

Asset Management
All assets of your business, from furniture to gym equipment, computer systems to vehicles, should be tracked. Among the asset information that should be available include the departments where they are used, their location, how frequently they are used, and when they are scheduled to be repaired, maintained or replaced. Building maintenance software has asset management features that can help to ensure optimal use of the items in your business.

Through asset tracking and management, you can uncover the most efficient use of assets and deploy them in the departments where they will be most valuable. Your business can incur costs if there is no effective and accurate way of tracking assets. For example, you may end up buying new equipment for use because you did not know the business already had them. This could have been avoided through asset tracking and management.

Tracking the exact locations of the assets is also important during annual audits. Through the asset management application, you can quickly see all the assets of your business. This could be helpful in various cases, for example, you can make accurate insurance claims fast in the event of a theft or large-scale fire.

Choosing a Building Maintenance Software
The needs of your organization should guide you in determining the best building maintenance software to choose. Ideally, the software you select should offer a fully-integrated system that includes important features such as purchases, work order planning and scheduling, inventory, preventative maintenance with building task libraries, and full report systems. These are the primary features you would need to effectively manage the challenges of your operation.

The building maintenance software should also be user-friendly and fit in your form of management. The software should have powerful tools and features for automating maintenance management, create effective routines and help you to resolve issues revolving around control of your equipment.

By using the right building maintenance software, you will never miss repairing your furnace, elevator, roof or other facets of your maintenance. The software will ensure you are always on top of your building maintenance plan.

Amit Prasad

Amit Prasad is the founder and managing director of SatNav Technologies and has business interests in a wide range of IT products. SatNav Technologies is an IT products company focusing on cloud based map data products and a pioneer in GPS, FMS & LBS Technologies. The product suite includes SatTracx in-the-field location based solutions and A-mantra in-the-office facilities management solutions. QuickFMS from a-mantra is a cloud based facility management system which enhances organization’s efficiency.

Lease Management Software and Its Features

In a nutshell, a lease management software is a program that has been specially developed to help landlords and property managers organize their rental properties, accounts, finance and tenants. The software may be designed to handle a particular or multiple aspects of property management, including buying, selling, leasing, and renting.

Lease Management Software and Its Features

The features of a software will determine its uses. The common features of property management programs such as online signing of lease agreements and full reporting help to streamline rental management.

Lease Management vs. Property Management Software
While property management software may handle various aspects related to properties, lease management programs are exclusively developed to make leasing activities more efficient. The latter software will help you get more accurate property data such as location, account and maintenance.

Lease management software also comes with various features that improve efficiency. The software is cloud-based and therefore, you will not need to install any software on your computer to use it. You can access the SaaS management software from anywhere 24/7.

Setting up a leasing management software is easy. Most of the programs have intuitive user interfaces (UI) with straight-forward navigation. The companies behind the software applications also offer adequate training and support to help you get started with them.

Important Features of Lease Management Software

Leasing software come with various important features that may be essential to you depending on the scale of your operations. The main features of the software include:

Data Management
The software makes it easy to manage various important property data. For example, you track important data such as property maintenance, lease renewal and expiry dates. Keeping track of these data is important for efficient management of your lease properties.

Operational Features
The operational features of a lease management software enable smooth operation of the activities related to your properties. Below are things you can do with the software:

  • Come with an online portal or website where you can promote your company and listings online
  • Set up unlimited user accounts for your team to remotely access the software
  • Get valuable property data
  • Share and store important documents with tenants and owners through a file library
  • Track repairs and maintenance of the properties you are managing
  • Allow tenants to pay for their leases online and track their payments

Accounting Features
Lease management programs can be integrated with your current accounting systems for easier financial management. For example, you can calculate rent based on a periodic lease, advance payments, maintenance charges, and other customer or vendor charges through the software.

Other things you can do with the software include tracking payables and receivables, bank reconciliation, tax filing, electronic funds transfer, and compliance. The financial information entered into the software will be compliant with the best accounting standards.

When using a leasing software, you will no longer need a separate accounting software to handle the financial aspects of property management.

Data Customization
You can easily customize data and accurately track the essential details through a lease management system. When entering data, you will have to provide primary information that the system will process and determine the important details that you should remember.

Any information that you enter will be updated in all the relevant fields, ensuring that you always have the most recent and most accurate data. You can also customize the data that will be shown based on your preferences.

Management and Leasing
The primary function of a lease management software is to easily help you know the state of your leased properties at any time. However, the software has many more functions than simple lease management. Other functions that the software is capable of include:

  • Document storage
  • Electronic signatures
  • Property marketing
  • Rental applications

Advanced Reports
You can easily and automatically create property management reports through the leasing software. Through the program’s advanced reporting capabilities, you can generate data such as number and location of properties available, income generated over specific timelines, list of past and present tenants, upcoming lease expiration dates, overdue or pending lease payments, among others.

The reporting capability of the program provides pertinent data about your leased property, enabling you to know where the business stands at any time.

Easy Mapping
Lease management software applications also have mapping features that help you know the location of particular properties. The mapping feature can be crucial in various situations. For example, when potential tenants want to view a property, they can easily find its location through the software.

If you are managing a few properties, you may know their locations on top of your head. However, when you are running a big operation with hundreds or thousands of properties under your management, knowing their exact locations may be impossible. The mapping feature of a lease management software will come in handy in such a case.

Data Protection
Another feature that the top lease management programs have is data protection. The software applications are secured with strong SSL encryption to keep your firm’s information safe. SSL encryption scrambles your data to prevent authorized parties from access it. Apart from SSL, the software can regularly back up your leasing data for safety. Some applications even allow you to export the data yourself and save it on your external drive or with your favorite cloud storage provider.

Most companies are developing leasing management software and deploying them on the cloud. These programs are served from secure data centers that have robust IT infrastructure and redundant fail-safe measures. Therefore, you can always be sure of accessing your leasing data through the programs from anywhere you are, as long as you have an internet connection.

Leasing software makes it easy to streamline your property management operations and meet your business goals. If you are looking to make your processes more efficient, increase productivity and improve your bottom line, it’s critical to start using a lease management software.

There are dozens of leasing management software available in the market and with different features. You should carefully consider the needs of your agency to know which software will be suitable for your operations. The above are the main features you should expect to find in the best lease management software in the market.

Amit Prasad

Amit Prasad is the founder and managing director of SatNav Technologies and has business interests in a wide range of IT products. SatNav Technologies is an IT products company focusing on cloud based map data products and a pioneer in GPS, FMS & LBS Technologies. The product suite includes SatTracx in-the-field location based solutions and A-mantra in-the-office facilities management solutions. QuickFMS from a-mantra is a cloud based facility management system which enhances organization’s efficiency.

Top 10 Benefits of Asset Tracking Software

Are you aware of the location and working condition of all your physical assets? Tracking your assets is essential for your company’s profitability and growth. From the purchase of the asset to its disposal, you should keep a track of the asset to know when you need to repair or replace it. This helps you make informed decisions about your physical inventory.

Benefits of Asset Tracking Software

Asset tracking is the method used to track physical assets to know the location, status, and maintenance schedule of the assets. You can track your organization’s assets real-time through barcode labels, GPS or RFID tags, handheld barcode scanners, and asset management software. Asset tracking helps in maximizing asset’s efficiency and minimizing the loss.

Government agencies, corporations, and other large businesses track fixed assets such as cars, chairs, IT equipment and others using automated data collection systems. According to the 2005 Clause 49 of the Listing Agreement, all publicly held companies are required to track their fixed assets.

Organizations can use data collection software to streamline the task of compiling the list of fixed assets. On the other hand, enterprises and small to medium-sized businesses can use asset tracking software to capture inventory. Mobile devices can be used to scan barcode labels to get the data required. By using an asset tracker, the location and status of an asset can be confirmed to nearly 100 percent accuracy.

What Is Asset Tracking Software?

Asset tracking software helps in tracking movement of assets- IT equipment, devices or software, within an organization. It scans the entire assets to give a quantitative record and enable physical monitoring of your assets. Through the use of asset tracking software, organizations can schedule maintenance or preventive maintenance.

There are various reasons why enterprises should use asset tracking software

  1. Enables Asset Recovery and GPS Positioning: When your organization is handling hundreds or thousands of assets, if one gets detached from a big batch, tracing it can be quite problematic. You can spend significant manpower and lose productive time looking for the asset. Even worse, your business may experience delayed productions, increased costs and a flurry of complaining customers.
    You can avoid all the aforementioned troubles by using an asset tracking software. The software can help you to know where a particular asset is at any time and its exact GPS location.
  2. Improve Customer Service: Customers expect a positive return on investment when they sign a contract to do business with you. Among the things they expect is information about the location of their assets in real-time.
    Asset tracking software allows you to keep tabs on your customers’ assets all the time. You can also track the efficiency in which the items are moving through your internal processes and uncover opportunities for improving production.
  3. Real Time Asset Management: By using a tracking software, you will have a picture of your business assets. You can track items as they arrive or are moved to particular locations in real-time.

    Accurate asset tracking is critical for efficient data management. Thanks to this feature, you can spot duplicate records and remove them from the system to avoid confusion. For example, you can assign assets a unique identification number to prevent your data from being compromised for example, when two or more assets share the same serial number.
  4. Increase Productivity and Reduce Labor Waste: An asset tracking application can help you keep track of how many different items are passing through your departments. As a result, you can calculate an asset’s lifecycle. If your assets are tagged with RFID tags, they can be scanned automatically as they move through different stages of the process, hence eliminating the need of having people manually scanning logging their movements.
    Using an asset tracker will free your employees from menial tasks and leave them to focus on other areas of your business that contribute time to your bottom-line.
  5. Avoid Unnecessary Repair and Maintenance Costs: It is crucial to track the life cycle of assets used in projects that take months or years to complete. When you have essential information about an item, for example, when it was bought, how often it’s used, and how regularly it is maintained, you can plan effectively for its replacement. Unproductive items can inhibit your operational efficiency and lead to unnecessary costs.
    You can use asset tracking software to monitor and anticipate devaluation of items, and hence replace them on time.
  6. Allows Maintenance Tracking: Maintaining your assets is crucial for the efficiency of various processes. With advanced asset tracking software, you can set repeat alerts for the regular maintenance of the equipment used in your business. For example, you can set alerts based on your knowledge about an asset’s previous usage or condition.
    Some asset tracking applications can even be integrated with ticketing software to help you know the person in charge of carrying out maintenance, expected completion date, and so on.
  7. Helps You Conduct Asset Audits and Set Stock Thresholds: Asset audits, whether done internally or externally, put a lot of strain on the business. However, the audits are important as they enable a business to identify potential ghost licenses and assets. Your business may be incurring costs for ghost assets in the form of taxes and maintenance fees.
    An asset tracker can help you perform audits to increase the visibility of your assets and reduce compliance risks. The software will give you accurate data that you can use to make informed decisions.
  8. Streamline Maintenance Schedules: Many times, companies fall behind in maintenance management because they use manual methods to track their schedules. If some of the assets you use require ongoing or periodic maintenance, asset tracking software will give you a lifeline.
    An asset management software can alert relevant employees about scheduled maintenance to ensure there are no delays.
  9. Ensure Regulatory Compliance Many small and medium-sized enterprises are serving in industries that are heavily regulated. These firms require to efficiently capture and report data that prove their compliance with regulatory requirements.
    Asset tracking can help your organization comply with regulatory requirements such as equipment maintenance, calibration, and testing. Your reporting requirements can be completely streamlined by using an advanced asset tracking software. For example, you can get detailed compliance reports in minutes. These reports would have taken months if the same data was compiled manually.
  10. 10. Ensure Accuracy and Peace of Mind Lastly, using an asset tracking software gives you peace of mind that your business has achieved maximum accuracy in asset tracking. Proper tracking will allow your organization to consistently pass internal and external audits.
    Using asset tracking software can help your company to scale successfully. Since the tracking application is automated, everyone in the company can track assets in real-time and provide customers, auditors, and vendors with the required data in a customized format.

Businesses can achieve effective asset tracking and inventory control through staffing and barcode solutions. These solutions help to manage assets better and augment your company’s bottom-line.

Amit Prasad

Amit Prasad is the founder and managing director of SatNav Technologies and has business interests in a wide range of IT products. SatNav Technologies is an IT products company focusing on cloud based map data products and a pioneer in GPS, FMS & LBS Technologies. The product suite includes SatTracx in-the-field location based solutions and A-mantra in-the-office facilities management solutions. QuickFMS from a-mantra is a cloud based facility management system which enhances organization’s efficiency.